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Lovense

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Frequently asked questions

What is Lovense and what makes it different from a standard vibrator?

Lovense is an intimate technology brand founded in Hong Kong in 2010 by Dan Liu, now headquartered in Singapore. Every Lovense device connects to the Lovense app for local Bluetooth control and internet relay for long-distance partner control. The brand won International Pleasure Products Company of the Year at the 2022 XBIZ Awards.

What are Lovense products made from and are the materials body safe?

Lovense devices are made from body-safe silicone with ABS motor housings. All current models are waterproof and use magnetic charging to maintain a sealed, watertight design. Always check the individual product listing for exact material and to confirm charging requirements.

How can I be sure I am buying genuine Lovense products and not a counterfeit?

The safest approach is buying from an established retailer rather than an unverified marketplace listing. Genuine Lovense products at Lovva match the model names and specifications published by the manufacturer. Counterfeit connected devices are more common through unbranded sellers offering prices well below the standard range.

How do I clean, charge, and store Lovense products, and what warranty applies?

Clean waterproof Lovense devices with warm water and mild soap after every use, or run through the dishwasher on the top rack without detergent. Charge only with the included Lovense magnetic cable, and store charged to around fifty to eighty per cent for extended periods. Check the listing for the warranty period that applies.

What happens after I order Lovense products from Lovva?

Orders ship in plain, unbranded packaging with no indication of contents on the outside, and billing statements do not reference the products purchased. Lovva ships Lovense products within Australia and worldwide, with free shipping on all orders above $250.