Frequently asked questions
How does the Kandi app work?
Simply scan the QR code on the box to download the app, pair your device via Bluetooth, and enjoy full remote control over 19 vibration patterns and speeds directly from your phone.
Can I use Kandi without the app?
Yes. Kandi can be operated manually with built-in controls, allowing you to cycle through all 19 functions without needing a phone connection.
Is Kandi waterproof?
It’s water resistant, making it safe for shower use and easy cleaning. However, it should not be fully submerged in water during operation or charging.
How do I charge the vibrator?
Kandi is USB rechargeable. Connect it using the provided charging cable and allow a full charge before first use for the best performance.
Is the material safe for sensitive users?
Absolutely. Kandi is crafted from premium body-safe silicone that’s hypoallergenic, non-porous, and free from phthalates, ensuring safe, comfortable play every time.
