Frequently asked questions
How does the heating feature work?
The heating rod gently warms the sleeve to a comfortable temperature and automatically turns off at 55 degrees. This provides realistic warmth while preventing overheating.
Are the sleeves replaceable?
Yes, Decor 2 uses replaceable TPE sleeves. Each sleeve offers different textures, allowing you to customise sensation over time without replacing the full unit.
Is the UV lamp enough to clean the product?
The UV lamp supports hygiene but does not replace washing. Sleeves should always be cleaned with gentle soap and water before and after each use.
Can the heating base be washed?
No, the heating base is not waterproof. Only the removable sleeves should be washed. Electrical components should always remain dry.
What should I do if the sleeve feels sticky over time?
If the sleeve becomes sticky, lightly dust it with renewal powder after cleaning and drying. This helps maintain texture and longevity.
