Frequently asked questions
What makes Hey19! Ivy special
It combines natural texture, vibration, and comfort for a lifelike experience. The Ivy edition is beautifully designed to offer both visual appeal and high-quality performance for everyday satisfaction.
Is the material safe to use
Yes. The stroker is made from premium body-safe TPR that feels smooth, soft, and gentle on the skin. It’s non-toxic and easy to clean for ongoing use.
Do I need to buy batteries separately
No. The Ivy edition includes batteries, allowing you to enjoy vibration instantly upon arrival. Simply activate and experience seamless pleasure and control.
How should I clean and store it
Wash gently with warm water and toy-safe cleaner after each use, dry fully, and store in a cool, dry place. Avoid silicone lubricants or harsh chemicals.
Is shipping discreet
Absolutely. Lovva packages all orders discreetly with no visible branding, ensuring private, secure delivery across Australia directly from our Sydney location.
